Frequently Asked Questions

Yarn Care

Superwash wool is machine washable but washing separately in cold water and drying flat when possible ensures your beloved handiwork stays vibrant and soft for years.

Untreated (Nonsuperwash) wool should always be gently hand washed in cool water. It is not washing machine or dryer safe.

Cold water is recommended for all bases.

Sustainability practices

Water and dye are conserved and reused. Clean, intact packaging materials are reused when possible. Much of the dye studio equipment is secondhand or repurposed materials. 

None of your yarn comes from any source that practices mulesing. A curated selection of domestic and nonsuperwash bases further reduces emissions and sustains regional economies. 

Ex Libris Fibers is a city neighborhood "low car" operation and largely conducted by bicycle when possible, saving 16-20 pounds of carbon emissions per month. 

Custom orders

Custom orders/requests cannot be accommodated.

Contact

Please email rita@exlibrisfibers.com for all inquiries. Social media inboxes are not monitored.

I don't see a yarn online - is it in stock?

All currently available yarn and items are listed online! The best way to keep up with restocks, events, and updates is the newsletter. 

Are there dye lots?

Ex Libris dye batches are not numbered but new batches of a color are not listed until the previous batch has sold out to make sure your project will be as consistent as possible.

Alternating skeins is one technique that can be used to combine yarns from different dye batches for a more uniform look. 

Shipping for Preorders (Yarn Club, Preorder windows) and Ready to Ship

Shipped orders containing both Preorders (Dyed to Order) and Ready to Ship skeins will ship at the time of the preorder shipment to accommodate the time necessary to create your skeins.

Any Ready to Ship skeins needed earlier must be placed as a separate order from preorder carts.  

In-Person Shopping

All online orders are shipped. The best way to browse yarn in person is to visit a stockist or event. Delivery and pick up are not able to be accommodated at the production facility or private residence.